Shipping policy

Last updated: 24 September 2026

This is Zebbingo’s shipping policy. Please read it before placing your order.

Where we deliver

Delivery availability is shown at checkout after you enter your delivery address. If your address is not eligible for delivery, you will not be able to complete checkout.

Processing your order

Orders are normally prepared for dispatch within [INSERT PROCESSING TIME] business days. Orders placed after [INSERT DAILY CUT-OFF TIME AND TIME ZONE], at weekends, or on public holidays will be processed on the next business day.

Delivery options and estimated times

Available options, prices, and estimated delivery times are shown at checkout. Estimated delivery times begin after dispatch and are not guaranteed.

Economy delivery: [INSERT PRICE / FREE-SHIPPING THRESHOLD] — estimated [INSERT X–Y] business days after dispatch.
Next-day delivery: [INSERT PRICE] — order by [INSERT CUT-OFF]. Availability may vary by address.

Orders may be delivered by Royal Mail, DPD, or another suitable carrier.

Tracking

Where tracking is available, we will send tracking details to the email address used at checkout once your order has been dispatched.

Delivery delays

Delivery dates are estimates. Carrier disruption, severe weather, public holidays, address issues, customs requirements, or events outside our reasonable control may cause delays.

Address accuracy

Please check that your delivery address is complete and correct before submitting your order. To request an address change, contact us as soon as possible at bailin.chen@zebbingo.com.

Missing, damaged, or incorrect deliveries

Please inspect your order on arrival. If an item is missing, damaged, or incorrect, contact us promptly with your order number and relevant photographs. This does not affect your statutory consumer rights.